Delhivery / Ssn Logistics — not delivering the parcels

 
1 Review
India
 dpk8095 on Sep 22, 2019
One of the worst company. Not even a single phone number working. No one will respond to the email or tickets we raise. Where is my parcel? Pathetic service & worst support.

They provide a tracking number but if you track the order it will always show the status as in-transit mode. Their fancy toll-free numbers are just a joke. After waiting for one hour also in the call no one will pick up the call. What kind of service you are running guys? The basic sense of any company is to at least respond. You don't even bother the complaints. Shame on you guys.

Complaint Status


[Sep 22, 2019] Delhivery / SSN Logistics customer support has been notified about the posted complaint.
Verified Support
Delhivery / SSN Logistics Customer Care's response, Sep 23, 2019
Hi,

We apologize for the inconvenience caused. Please help us with your AWB number, so that we can identify the gap and try to close the issue.

Thanks & Regards,
Team Delhivery
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    Delhivery / Ssn Logistics - not delivering the parcels