[Resolved] Delhivery / Ssn Logistics — order mi tv from mi home/logistics partner- delhivery

Rajesh_Rajput

from Satrikh, Uttar Pradesh

Address:

Kanpur, Uttar Pradesh, 208020

I ordered my mi tv 55inch on 3 oct 2018, from that day i am continuously tracking my order, on 7th oct my order reached on kanpur central and received by the courier company (As per the tracking details available in delhivery website). But today is 10 oct, but still i didn't get my order, i called several times to the delivery toll free number, but they are telling the same thing every day.. If i won't get my order then i will file a written complain against the courier company... My tracking number is[protected]

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Nov 10, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2018

Delhivery Customer Care's response Hi,

We apologize for the prolonged delay. We have escalated your complaint to the concerned team and we are looking forward to resolve the issue at the earliest.

Thanks,
Team Delhivery

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Comments

sushrutk94

from Gurgaon, Haryana

My package has arrived in gurgaon since last 4 days(scheduled delivery was on 15/10/2018) but its just roaming around. Kindly update me exact location of my package and when will it be delivered.At least address so i can get it picked up myself otherwise.Because customer care is not responding at all.