| Address: | Nashik, Maharashtra, 422101 | | Website: | www.delhivery.com |
This is regarding my parcel airway bill number S[protected] . I requested delivery of this item on my address since 4th April 2017 but no action has been taken yet. As per our communication held on 10th April 2017 on email regarding [#INC-999424] . You are going to deliver my item on or before 7:30 pm same day at my shipping address but its not delivered yet. If its not possible to deliver my parcel kindly send me a written letter and a copy of the same on my email specifying the reason behind the undelivered parcel on my address.
I am calling customer support since 4th of April 17 to deliver my item on my address. The item reached at my city but still did not delivered. Its been 6 days now. I called customer care 5 times verified my address and phone no its correct. yesterday I contacted senior customer support representative Manoj he is kind enough and assured me to get it delivered by 24 hours after his call I also got call from local delivery office the representative Samadhan Salve (Nashik) said me that they dont have van to deliver the parcel. Is this a reason to specify to the customer ? He is also saying me to book a special van by yourself and pickup the parcel. This is ruining my online buying experience. I request you again to deliver my parcel on my address as soon as possible. Or send letter specifying why the parcel is not delivered. Was this information helpful? | 
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