[Resolved] Delhivery / Ssn Logistics — product is not the one I booked

Vishu Raaj

from Visakhapatnam, Andhra Pradesh

Address:

500039

The person sold this item through delhivery is fraud
Sent wrong products.
I want to return the product and refund my money and also i want to suggest delhivery group to abandon these fraud sellers across all delivery services
How come u not mentioned the seller address and ph num
You r responsible for this
Now take my product return and refund me!!

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Dec 11, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Nov 06, 2018

Delhivery Customer Care's response Hi,

We apologize for your shopping experience. We being a logistic partner of your merchant do not have the rights to check the product quality. Please contact your merchant for any product / refund related query. In case if you face any challenge in accessing the contact details of your merchant, please do let us know, so that we can share your merchant's contact details with you.

Thanks & Regards,
Team Delhivery