[Resolved]  Delhivery / Ssn Logistics — product not delivered (customer care representatives are not concerned only)

Tracking number:[protected]
Company - delhivery courier serivice
The item was supposed to be delivered on 8th may and the status is not at all moving and when i tried contacting the customer support each representative is giving a different answer like wait for 24-48 hours from the past 10 days. The package is staying 60 kms away from my home and neither they are delivering nor allowing me to pick the item. Please do the needful
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
May 21, 2020
Delhivery Customer Care's response
Hi,

We apologize for the prolonged delay. We have escalated the issue to the concerned team and assure you that the shipment will be delivered at the earliest.

Thanks & Regards,
Team Delhivery
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Delhivery
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    3744
    Pending
    0
    Resolved
    514
    Delhivery Phone
    +91 12 4671 9500
    +91 12 4471 8919
    Delhivery Address
    Plot 5, Sector 44, Gurugram, Haryana, India - 122002
    View all Delhivery contact information