[Resolved] Delhivery / Ssn Logistics — product not delivered since 20 days

saloni tyagi

from Firozpur, Punjab

Address:

Room no 313 old girls hostel, Kumarhatti solan lado village, Solan, Himachal Pradesh, 173229

Its been 20 days since my parcel was picked up... They are just telling me to wait for 24-48 hrs each time i call their customer care executive... They have been giving me the same excuse since 15 days... I have made complaint at least 5 times even their senior said me that they will ve resolving the matter within 24-48 hrs once but he also did nothing... And above all each time for getting connected to their customer care executive one has to wait for 5-10 minutes... I want you to kindly look into the matter as it has been a great distress to me
My tracking id is :[protected]

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Nov 4, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

Delhivery Customer Care's response Hi,

We apologize for the inconvenience caused. We have escalated the issue to the concerned team and will connect with you at the earliest with the resolution.

Thanks & Regards,
Team Delhivery