[Resolved] Delhivery / Ssn Logistics — received a completely different item

Rakesh20573

from Bengaluru, Karnataka

Address:

560036

I had ordered Boss bluetooth headphones with the order number 6196371, but the order I received was a local product. It was completely different from the one which I had ordered. The product which I ordered was a good company product worth rs. 3000. But the one which I received was a china local product which was only worth rs 200-300. This is a fraud website. I am very unhappy with the product. I want to return the product as soon as possible.

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May 17, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

Delhivery Customer Care's response Hi,

We understand your concern. Delhivery being a logistic partner of your merchant, do not have the scope to determine the product quality. Hence we request you to please contact your merchant for any replacement/refund related issue.

Thanks & Regards,
Team Delhivery

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Comments

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ಅಶೋಕ್ ಕುಮಾರ

from Mumbai, Maharashtra

Dear
Sir
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I am given below
UAN Number[protected]
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Sarb11

from Mumbai, Maharashtra

The product quality is very cheap. I ordered bed sheet which is simple expensive in picture when it comes it is fitting bed sheet and does not even fit to my bed know what i do with it i want to return it and take my money back its just waste of money the colour is dull and it looks like used so i dont like this sheet and want to return it.