[Resolved]  Delhivery / Ssn Logistics — shipment hasn't moved in days, no response from customer support on email, sms, phone

My parcel from delhi had been picked up on 11 june, and was supposed to reach hyderabad by june 14.

It is the 17th, and the parcel has not moved from delhi since june 11.

The customer support is non-existent. Emails are not read for days, no human can be reached on call, and the pickup guys ignore my call when i asked for help.

The parcel contains highly valuable items, which you are liable for.

A non-existent customer support like this only makes me feel the parcel has been misplaced and i would have to take legal action.