[Resolved] Delhivery / Ssn Logistics — wrong product delivered from shiv traders express

Sean Cleetus

from Bengaluru, Karnataka

Address:

New Delhi, Delhi

Ordered from shivtraders express “boss wireless earphones” but delivered wrong product.

Delhivery awb:[protected]
Order id: 16023
From: shivtraders express
Product: boss sound sport free truly wireless sport headphones (Midnight blue/citron)

What i ordered was a boss product and what i received was a cheap product not even what was given in the sites photos.

The cost was ₹2999/-

I request for returning the product and refunding the amount.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Nov 3, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Oct 03, 2018

Delhivery Customer Care's response Hi,

We are sorry for the disheartening experience that you had. Delhivery is a logistic partner to your merchant and so we can't help you much in this regard. Please connect with your merchant to take this forward.

Thanks,
Team Delhivery