[Resolved]  Delhivery / Ssn Logistics — wrong product received

Hi,

My name is rakesh, this is in regards to the my order for mivi thunder beats blootooth earphone.

I have ordered mivi headset but what i received is jbl local headset. The payment made on cod. I would request you initiate the refund for the same asap. Courier details are given below:-

Bmp shipment with awb number[protected] & order no.[protected].

Kindly do the needful.

Thank you!!
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Mar 23, 2018
Complaint marked as Resolved 
Delhivery customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2018
Delhivery Customer Care's response
Hi Rakesh,

We are sorry to know about your experience, however being a logistic partner we are accountable to deliver your shipments from the merchant.

Please contact your merchant for product / refund related issues.
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