Delhivery Complaints & Reviews

I had purchased one mobile phone Redmi note 4 on flash sale 28th June 2017. But Since after 5 days, as my order was confirmed on 28th June 2017 by mi.com and my payment of Rs 13558 was deducted. But my product is not yet picked up and delivered to me by their courier company- Delivery.com. Even they are not picking my phone and responded to my complaint through email. My product AWB no is [protected] & Order no is [protected]. I request you kindly look into​ the matter and resolve my issue.

I am s. Umamaheswar, contact no.[protected], bank details are a/c no [protected], sbi, tirumala branch, ifsc code:sbi n0002800. Today (08.06.2017) delivery of 5 combo pack of shirts for rupees 1000 with order no awb[protected], order i'd 83811, and their size 40, but after delivery iam surprised that shirts are not my size and colours also changed, please return this product and refund myour amount 1000

* worst courier service!! They made a deal with amazon to home deliver products in the area and always asking customers to travel and collect from some random places. Their service call goes like this "if you need the product you have to come and get it otherwise we will send it back".in my case the delivery guy called me by 12 pm and said he will be waiting till 2 o' clock if i didn't travel 6 km and collect it by then he will sending it back. So much for customer satisfaction and "home delivery".

I ordered product of aqua blue square fancy trendy goggles for unisex sunglasses but product are not in my choice and glass color are ordered sky blue but our company are send mi other colors of glass in sunglasses and product are not my choice in your add in your web side, so please your product are returned and my payying cash return to me properly .thanks and regards

I have place an order through flipkart which is to be delivered by Delhivery, but since last 3 days daily status is updated as received at lonavala. How can a single consignment be received again and again at lonavala but not delivered. After following up since last 4 days now the status is showing as misrouted, i kept on mailing from my mail id [protected]@gmail.com ample number of time, but didnt got a satisfactory reply. No body is even bothered to sort out the issue, how many more days will u all take to get it delivered.

AWB Numbers:[protected],[protected],[protected],[protected],[protected],[protected],...⇄
ये सारा पार्सल एक भी बार एटेम्पट नहीं किया गया है और जान बुझ कर कैंसिल कर दिया जा रहा है I कृपया इसपर सख्त कार्यवाही की जाए I अगर आपलोग इसपर कोई एक्शन नहीं लेंगे तो फिर हम अपने तरफ से एक्शन लेंगे I
ये बात आपलोग भी बहोत अच्छे से जानते हैं की किसी भी एंगल से मेरा कोई नुक्सान नहीं होगा, यदि सारा पार्सल रिटर्न जाएगा तो मेरा पैसा अमेज़न द्वारा मेरे अकाउंट में आ जायेगा I नुकसान अगर होगा तो वो सिर्फ delhivery का होगा, मेरा पे किया हुआ पैसा तो मुझे अमेज़न वापस कर ही देगी I
अगर ये सारा पार्सल कल साम तक डिलीवर नहीं हुआ तो फिर हम अपना एक्शन लेंगे और डिलीवरी बॉय का हाथ पैर तोड़ देंगे मारकर, फिर पता चलेगा इन लोगों को नौटंकी करने का नतीजा I हम आईडी कार्ड लेकर भी गए थे delhivery के सेंटर पर भी गए थे फिर भी इन लोगों ने डिलीवरी नहीं दिया I
मुझे कल साम तक हर हालत में सारे पार्सल की डिलीवरी चाहिए, अगर कल साम तक डिलीवरी नहीं मिला तो फिर जो होगा उसके जिम्मेवार delhivery courier का कस्टमर केयर होगा I
या तो कोई ला कर पंहुचा दे सारा पार्सल या बात करवा दी जाए और हम जा कर ले लेंगे I
धन्यवाद I
फ़ोन नंबर -[protected]

My name is mohd mudassir,
My order number-bhsbks37489
Cotton shirt name-brande combo 3slim-fit party wear premium cotton shirt,,
My cotton shirt is totally deferent color shirt,,
Plz return the my shirt,
Plz give me the return money,
Plz my duplicate shirt faulty,.
Plz return the money,,
So kindly grant me,.

This is regarding my parcel airway bill number S[protected] . I requested delivery of this item on my address since 4th April 2017 but no action has been taken yet. As per our communication held on 10th April 2017 on email regarding [#INC-999424] . You are going to deliver my item on or before 7:30 pm same day at my shipping address but its not delivered yet. If its not possible to deliver my parcel kindly send me a written letter and a copy of the same on my email specifying the reason behind the undelivered parcel on my address.
I am calling customer support since 4th of April 17 to deliver my item on my address. The item reached at my city but still did not delivered. Its been 6 days now. I called customer care 5 times verified my address and phone no its correct. yesterday I contacted senior customer support representative Manoj he is kind enough and assured me to get it delivered by 24 hours after his call I also got call from local delivery office the representative Samadhan Salve (Nashik) said me that they dont have van to deliver the parcel. Is this a reason to specify to the customer ? He is also saying me to book a special van by yourself and pickup the parcel. This is ruining my online buying experience. I request you again to deliver my parcel on my address as soon as possible. Or send letter specifying why the parcel is not delivered.

First of all, these logistics I've come through is the worst of all. They just have money making strategy and working of the company is not at all upto the mark. Customer care receives call after 10minutes of waiting and just have single answer that your complaint is registered, no further follow ups. Companies should stop using these logistics. Delivery should try working harder or else put there shutters down!

Hi i all booked my product and its coming through delhivery courier and they not tried to send my product and they not providing the number of that delivery boy no also and now they u not maintained flor in that building their is only 4 room if they ask any one they will guide him and i and already i called your courier department and i give my alternative no also they told sir they will call me and now they are making me fool and i asked address of that delhivery office that i can reach their and receive my product but they not provide yet so it was very bad experience and now i will take legal action regarding this fake incident .

My email id - harsh.[protected]@gmail.com
Alternative no is -[protected]

This is regarding the product that I have not received and it says delivered. The courier guy did not give me a call to whom he is handing over the product. Ideally it should be handed over to the concerned person which has not happened.

This is my AWB number:[protected] I want to know whom he has hand over the product and Courier guy name. I want my product.

Regarding awb no S[protected], ordered with paytm order no [protected], AS IT WAS OUT FOR DELIVERY ON 25 jan but was not deliver, again today on 27 jan it was out for delivery but was not deliver, i need this parcel and delhivery is not deliver this parcel, plz make a action against courier person so that it could get deliver, otherwise after three it will got return to paytm, aarav [protected]

I had a order from koovs .. the delivery boy did not call me before the delivery . Mayb went into worng flat and cancelled my pacakge without informing me .. and there is such arrogance from their end .. my order awib no. Was [protected]
And this keeps happening .. v disappointed and plus they chatge us money for delivery then why such rude and arrogant behaviour when they cant provide good service

Delhivery Courier Service is the worst courier service. I stopped buying goods from the IndustrialBuying.com and Tolexo.com as these two companies are felt to in collaboration with www.delhivery.com which provides courier services.

Their men at the service points are quarrelsome and unethical. I have to lodge complains many a times but Delivery did not deem my complains fit for redressal. The delivery boys use to call the consignees and rudely urged to collect shipments from their delivery points instead of deliverying at the address provided with the consignments.

So be it, but I am not recommending Delhivery a good courier service provider.

Delhivery courier service - original iphone replaced with fake product

Dear sir,

I would like to inform you that i have ordered an iphone from quickr.com which was delivered by delhivery courier boy who was wearing delhivery uniform and a big bag with other stuffs.

As it was cash on delivery product he took the money and when i asked him that i will open the product in front of him he strictly told me that he will not responsible for this and will not allow me to open the product.

When i got that product and i opened it i found the product has been replaced with fake product which was also used by somebody as there were photo clicked from it.

When i speak to my vendor he told me that this has been done by a courier boy and now i am in a so bad situation that not even a courier boy is taking a call and vendor is also saying that he is not responsible for this but still they would try to get it replaced.

But till date i am not getting satisfactory answer from anyone. I have been sending regular emails to delhivery but they are also not responding to it. It seems like this was done by them intentionally and it is the way of making money for them.

The details of courier boy is : he called himself akash and he called me from : [protected]

Pls help me in getting my money back.

Thanks sir

Kamya

I ordered a 32gb micro sd card.
It was delivered after a delay (From the day i was informed that the package will be delivered) of 2 days. Reference number:[protected][protected]).

When i tried to call the courier agency or the courier guy, no response from their side. I had sent a mail on their website, but still no response.

Copy of the mail:
Dear delhivery,

I received an item at my office with above mentioned reference number -
[protected][protected]).

However, when opened the package, i realised that the 32gb card from the packet is missing and an empty packet has been delivered.

When trying to call, there is no response on the number given.

Hope you will send my card to me.

Archiplanner

This is regarding delhivery courier service complaint.

I ordered gift via online shopping (www.zivame.com) on 12th nov and they dispatched my package next day itself via delhivery courier service to pune (My location) - awb number:[protected].

After tracking the courier details, i came to know that package has been reached to pune on 14th nov, but not delivered to me till now. I am following up with them but they are not even sharing courier boy number or center number from where i can get the details.

I have following details related to my complaint -

On the name of: manish jain
Awb number:[protected]
Delhivery courier contact number:[protected]

Desirable resolution - as it was gift package, we need this on time to be delivered. Either they should deliver my package today only or need to give me penalty because there will not be any use of this gift package (If i don't get today).

I am expecting earlier response from courier company.

Regards,
Manish jain

Hi,

I had a product from pepperfry being delivered by delhivery under awb no.[protected]. It was supposed to be delivered on 3rd november 2016. Here is how it went:

Day 1 (Nov 3) - i get a message in the morning that product is out of delivery. I get a call from courier guy at around 2pm but i wasn't home. So asked him to come at 4. Got message in the evening that i wasn't home and product couldn't be delivered.
Day 2 (Nov 4) - i get a message in the morning that product is out of delivery. I was at home the entire day. No communication from courier guy. Got message in the evening that i wasn't home and product couldn't be delivered.
Day 3 (Nov 5) - i get a message in the morning that product is out of delivery. I called their customer care at around 1pm and asked them to provide courier guy's number. Representative couldn't do that but assured me that product will be delivered today. No further communication from anybody.
Day 4 (Nov 6) - sunday. No communication
Day 5 (Nov 7) - i called customer service again and to my surprise they informed me that the product has been delivered. I didn't receive the product. So they took my email id and asked me to wait for 24 hrs and they'll send me the proof of delivery.
Day 6 (Nov 8) - i called customer service again. So they took my email id again and asked me to wait for 24 hrs and they'll send me the proof of delivery.
Day 7 (Nov 9) - same as day 6.
Day 8 (Nov 10) - still no resolution. No proof of delivery

Good day,

It's very frustrating to say the courier product is delivered, nobody has come to deliver the product to our address and we have not signed the product for receipt,
How it can happen?? Why the courier company is saying product delivered but we have not received the product. How the courier company is running?? Why PAYTM is sending shipment through courier who does not have any moral responsibility to deliver the product and then say product delivered. We have not received the product and courier saying delivered how funny, there must be signature for us saying we received

The tracking number is[protected]
For last 4 days, I have been getting different calls from different folks in the courier company asking my address location. They do not even know this area and when I inquired why every day one one person is calling, they are shouting they will not do delivery and we can do whatever we want.

Second guy calls and says our conversation is recorded and he will go to police station. We asked him to come over to the nearby police station and he cuts the call

On top of this, your tracking system states that consignee not available for 4 days when I am very much at home all day.