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Delhivery Complaints & Reviews

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Updated: Feb 11, 2026

Complaints 3862

Resolved

524

Unresolved

3338

So far, so good. Delhivery is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope Delhivery will keep up the work and continue to help more customers with their concerns even better 🤝

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Delhivery reviews & complaints page 188

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Address: 383001

I also ordered refollium the above one for rupees 1880 30 day trial pack... Now I got a message that it is only a hair health support capsule You have to bay ultar dht blocker of refollium and then it will work together and then automatically placed the order of 1270 and said me to pay by Cash on delivery I have a very high doubt that they are doing something fishy They are fooling them There are no numbers through which we contact them What will I do know They are not inform about refollium ultra dht blocker any where.
How can I get my refund?

Jan 20, 2018

Complaint marked as Resolved

[email protected] Harsha Patel 9825075424

Delhivery customer support has been notified about the posted complaint.

Jan 23, 2018

Updated by harshad b.patel Kya huaa payment retrun karo

Jan 27, 2018

Updated by harshad b.patel Kya huaa payment retrun karo Koi mo.no do batkare

Jan 28, 2018

Anøøp Kümär's response I want to replace the product

Jan 31, 2018

Updated by harshad b.patel Kya huaa payment retrun karo Koi mo.no do batkare

Apr 07, 2018

Updated by harshad b.patel Kb payment doge

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N

Neshu@

from Udaipur, Rajasthan

Jan 24, 2018

Because my house is 1 km far from main road and he says pic up your product from main road other wise he cancel to deliver and returnand he also said that he can't deliver the product

A

aravinthh

from Sivakasi, Tamil Nadu

Feb 6, 2018

Management is very worst and Customer care taking to pickup call more than 10-15 times. They not respect to the customer. Everytime they said wait for another 24 to 48 hours product will reach u as soon as possible. Total waste of my time and no one taking the response from that side. All People go to another courier execpt Delhivery...

A

Anøøp Kümär

from Neyyattinkara, Kerala

Feb 6, 2018

This is not the product i booked

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Address: Surat, Gujarat

Website: www.queenget.com/product-category/kurti

I orderd one floral designer cream & black kurti002-m on January 7, 2018
AWB NO.[protected], , ORDER NO.23939.I recieved that dress on january 12, 2018 on morning which is totally different from which i saw on website(https://www.queenget.com/product-category/kurti/).You are showing different product and sending different one. seriously i checked it for 5-6 times that what they tranfer me exactly..I tried to contact on contact details given by them but they r not receiving.(client no.[protected]).so please i request u to refund my money plzzzz...Take your product and give my money back.

Mar 13, 2018

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Jan 28, 2018

Peaceful Maniac's response And product has no amazon logo in its cover.. this is a well planned scam

Verified Support

Feb 09, 2018

Delhivery Customer Care's response Hi Pooja,

We are sorry to know about your experience, however being a logistic partner we are accountable to deliver your shipments from the merchant.

Please contact your merchant for product / refund related issues.

Regards,
Delhivery

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P

Peaceful Maniac

from Mamallapuram, Tamil Nadu

Feb 6, 2018

This is a total scam company.. they get our address through other big shopping sites and use it to scam others. I ordered a 5tb hard disk for 7000 (offer) in amazon. When I received the package, it weighted less, when I opened it, there was a 300 rs earphone in there.. they just did a 7000 rs fraud. I'm now moving on with legal process

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It is regarding[protected], it reached destination city on 08th jan 2018, as per the tracking details the courier was out for delivery on 10th and 11th, both the days i was at home and the phone was switched on. Nobody contacted or turned up. Delhiver team : please deliver the product and contact me if you are actually intending to deliver the product on the contact number mentioned.

Ashish
[protected]

Delhivery customer support has been notified about the posted complaint.

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Delhivery Customer Care

from Gurugram, Haryana

Jan 12, 2018

Verified Support

Hi,

Kindly share the AWB no. so that we can look into this.

Team Delhivery.

P

Pachouri

from Moradabad, Uttar Pradesh

Jan 15, 2018

I have purchased a yellow coti suit .
But you take a suit piece.
It's very cheapest and dull colour and it's cut piece also.
So I want to return it. So please return my amount rs.550 plz

M

mayank singhg

from Patna, Bihar

Jan 29, 2018

Suit Change

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I'am shyamrao sandeep from hyderabad, have received an order of "combo of 5 new fashion brand men's clothing casual long sleeves quality selection shirt with buckles for men", on[protected], when i get the product.. I was surprised that product is different and the quality of products is so cheap... And of different colours... I have paid the amount of 1099, please return this product and provide me my money back...
Order id:oid73565
Order no:[protected]
Awb number:[protected]
And also am attaching my details...
Name: shyamrao sandeep
Naveen deluxe boys hostel
Shere gate,
Kingkoti,
Hyderabad,
Pincode:500001
Mobile no:[protected], [protected]

Delhivery customer support has been notified about the posted complaint.

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N

Nandanlanjhesh

from Jabalpur, Madhya Pradesh

Jan 9, 2018

I have order pink silk jari sari but I found green simple sari and it's not good

Delhivery Customer Care

from Gurugram, Haryana

Jan 12, 2018

Verified Support

Hi,

You need to contact the client for order related issues; as we are just the delivery partners.

Thanks.

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Address: Sindhudurg, Maharashtra, 416520

Abw no[protected] was booked from pune to kudal maharashtra. Estimated delivery date is 30 dec 2017. Parcel reached at location on 30 dec morning. I got message at 1 pm courier is out for delivery. Nobody contacted me nobody reached at my location. Now fake status showing on web that cosignee not available. Don't update fake status if you don't want to deliver products on estimated delivery date. Also don't send fake message that courier is out for delivery.
Thank you

Delhivery customer support has been notified about the posted complaint.

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U

Urmila Perwal

from Jabalpur, Madhya Pradesh

Jan 17, 2018

I ordered my product from amazon but it was delivered from delhivery. Pvt. Ltd. and my amazon product is cancelled. I have ordered two nitro plus otg pen drive 3.0 64gb of Rs.1198 but in the package their is no pendrive only one card reader was present. So please take these product again from me and return my money
My order I'd 1644858

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Website: quuenget.com

I have order my 2 suit. I get one and another one is misplace... Which dress i get that is totally wrong one and get a cut piece so give me contact abt return policy detail. As soon as possible... My awb number..[protected] and order number.. Qun12859... My amount is rs 758 which i pay to u.. And when i open my parcel that is one produt and too much worst.. That is not good which you are doing with your customers. Your kiteshop shipment is too worst... If you want to do your business do in a loyal wal dont cheat the customers...

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I am getting continuous parcel delivery calls from delhivery of a company even when i have never heard about any such company, how can it be expected that i
May have booked any such parcel from any of the company. It seems to be a fraud parcel. I don't know how my exact data went to the company. Delhivery is a reputed company, it should look into such cases and must train the delivery boys to talk a bit mire politely (Must treat customer in a proper manner on call during any conversation).

Delhivery customer support has been notified about the posted complaint.

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J

Jatinder Khatkar

from Mohali, Punjab

Jan 9, 2018

Consignment menifested showing from 1 jan 2018 till now
awb[protected]
i booked a mobile from krishna mobile express at mathura near delhi they send me tracking details on 1 jan 2018 but still its not showing any detail. nothing reached at my home no message comes to me. i called customer care too, plz tell me when it will reach.

B

Bhawun

from Rajkot, Gujarat

Jan 17, 2018

Shoes deferent size and product

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Address: Chennai, Tamil Nadu, 600003

Kindly we have order a anarkali jacket kurti for woman this kurti size is not perfect so our request is please take this kurti and give us our moneyproce is rs. 530.00 please kindly come and take it and give our money we need our money so please come and take your martial and give money because size is not perfect and it is short so please take it i want my money back and take your material from me so please come fast by today or tomorrow

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Website: www.delhivery.com

Date of incident - 16/12/2017

Incident-
Courier staff of delhivary "mr. Basil" is very rude. He was very rude through telephone at the time of asking address. There are so many ways to reach our home so i asked him what is his current location to provide him the nearest route, that point on he was yelling for no reason. Because of this person we had to go all the way to the local office and collect the product.

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Hello
This is about the order s08750683, which i have made on club factory, as on 1st dec 2017. Today, i have received the pack including all the items of my order except one. One item is missing, item name is "the eiffel tower pandent" costing rs. 800.17/-. I looked at the club factory parcel packed, it was torn. The delivery person was already gone, when i looked into the packet.

Kindly help me in this matter. And do the needed.

Regards,
Pooja kataria
[protected]
[protected]@gmail.com

Delhivery customer support has been notified about the posted complaint.

Dec 14, 2017

Updated by Mysteries Preeti Tracking number is[protected]

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S

simran dhen

from Mumbai, Maharashtra

Dec 18, 2017

My AWB number:[protected]
Hasn’t been delivered yet and shows that Package not picked/ received from client. Delhivery please do something about it, this is very irritating. I’ve been trying to email/ call you guys since so long but no response till now!!

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Address: Madhubani, Bihar, 847121

Website: www.delhivery.com

The courier company was unprofessional and lying to customer that customer denied to deliver the medicine. The delivery was out for delivery on 07-Dec 10 AM. But they did not able to delivery it before 07 PM same day. And when contacted to the customer care they said that it will be delivered in next 2 days. Since the consignment was reached to the city on 5th December and does it really need 4 days to deliver a product in a 10km range/area. It was urgent to deliver the medicine on time.
Delhivery toll free number:- [protected]
Consignment AWB No:[protected]

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Address: 490020

Docket number[protected]
Rashmi rohit

Pathetic customer services you provide delhivery.
First of all you guys should appoint staff fir customer support because nobody picks up call even aftrr calling for a long time.
Finally they pick call after calling them the whole day and they say they can't help in the issue i asked them to change mu shipping address when my docket was still on delhi airport that came from club factory.
Delhivery guys asked me to make update from club factory which they did and when i tracked my docket there was this remark that - "incomplete shipping address and shipper is not contactable".
What the hell??
I'm on my phone all the time when did you guys couldn't get me???
The only call i received was the call that said my request has been completed.
All updation of my docket has been done so i need my docket on time.

Delhivery customer support has been notified about the posted complaint.

Nov 30, 2017

Rohit Rock Arya's response I want return my order
Because the product is not same item which i ordered

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R

Rohit Rock Arya

from Jamshedpur, Jharkhand

Dec 8, 2017

I want to changed this product who delivered me because that product is not same which i order so please cancel and refund my money

S

Saptak Dutta

from Guwahati, Assam

Dec 11, 2017

My shipment with awb[protected] was out for delivery 4 days but it was never delivered. Always showing consignee unavailable. But actually i was available. They never phoned me.

S

Surajkumar Mishra

from Mumbai, Maharashtra

Dec 13, 2017

Delhivery u send me a fake product.
Please pick u this product and return my money back.
Order id-1454688

S

shashiyogesh

from Agra, Uttar Pradesh

Dec 20, 2017

Sir mene saree order ki ti bt wrong product deliver kiya gaya h muje use return krna h or refund bi my phone number is [protected] pls contact us

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Address: Madurai, Tamil Nadu

I ordered for a black kurti top with awb number[protected] and order id #5086, the product i have received is of very worst quality, they is no return option shown in our website but earlier it was mentioned to be available. I need to return the product make it as soon as possible, or give me the proper product that i ordered for. They even dony have proper contact number.

Delhivery customer support has been notified about the posted complaint.

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M

Manjunath Padmashali

from Tumkur, Karnataka

Dec 4, 2017

I had purchased Bluetooth microphone, I charged for 3hrs and it is working only for 5mins,[protected] this is my order number I want to cancel it . Do send details to cancel this

J

Jisha Joseph

from Hosur, Tamil Nadu

Dec 12, 2017

I have received a product by cod which was not ordered by me and I like to return the product. I was not able to find out the company online. The delivery address was Jisha Joseph Malabar cancer Centre Illathazha Kodiyeri Kannur

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Address: Bangalore, Karnataka, 560049

As the delivery person called me in d morning n he told he is on d way to deliver ma product... But he did not com at all later i called he told i returned as there was no place to com... He behaved so badly... My awb number is[protected]... I haven't received d product but he has given the status as delivered wtf... The delivery person number is [protected]

Delhivery customer support has been notified about the posted complaint.

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K

kavinjay

from Hosur, Tamil Nadu

Dec 4, 2017

Bleady [censored]ers... I ordered 64gb pen drive & memory card combo... But the [censored]ing idiots send me the dummy one... Please anybody tell me the idea to return it back

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Address: Mumbai City, Maharashtra, 400003

Website: www.delhivery.con

I had done shoping from club factory the order was coming through delivery the order had reached mumbai one week before from that time they are just not able to deliver our order after calling them severel times we are not able to received our order and now it is showing delivered in order tracking but we have not yet received our order. Inspite of saying them we have not received our ordered and it is showing delivered they are like wait for this much time and all. Pls help we are really stress about our thing

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Address: Gurgaon, Haryana, 122003

Website: www.hdfcbank.com

Hi team,

My self satender tyagi and my bank account no is [protected], i seen my balance has been deducted rs.619.50 dt on 13-nov-17.

Please do the credit the same amount

Kindly find below details :-

Date13 nov 2017
Withdrawal619.50
Cheque/ref no. Mir[protected]
Narrationinter-brn cash chg incl gst 301017-mir[protected]

Thanks
Satender tyagi
[protected]

Delhivery customer support has been notified about the posted complaint.

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N

nitin Aadhar

from Dirba, Punjab

Dec 4, 2017

Club factory company send courier through delhivery courier with POD no[protected] .almost 7 days passed but product not deliver.very bad, low and poor service of courier.

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Address: New Delhi, Delhi, 691502

Website: www.delhivery.com

I ordered a bangpack twice from flipkart and delivery was supposed to be done by delhivery courier service and. I have given the address of my home and was accepted by flipkart. At the time of delivery the delivery boy asked to come to a place 5 kms away and to collect it as i was unable to pick it they cancelled the order themselves without my knowledge. This done by them twice and i lost both my orders and wasted about 15 days.

Delhivery customer support has been notified about the posted complaint.

Nov 18, 2017

Updated by alanjaison got call from delivery person having mobile number [protected] delhivery courier service in kollam

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Address: 753004

Website: Very bad beahvior by the Courier boy

The behavior of the delivery boy is mostly disappointing. He talk rudely and also his way of talking is too bad. So dear team please appoint good associate who are kind to customer. Seriously very disappointing. I give a suggestion to all the e commerce website that never use this courier service for their customer. Also i mention the no of the courier boy whose behavior was rude ([protected]).. Never ever use this courier service (https://www.delhivery.com)

Delhivery customer support has been notified about the posted complaint.

Nov 14, 2017

nandhini vinoth's response Whan I get the product I surprise d that was different colours and also different products..very bad experience with delhivery.i want to return this product please tell me the procedure..

Nov 14, 2017

nandhini vinoth's response Whan I get the product I surprise d that was different colours and also different products..very bad experience with delhivery.i want to return this product please tell me the procedure..

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N

nandhini vinoth

from Palakkodu, Tamil Nadu

Nov 15, 2017

Whan I get the product I surprise d that was different colours and also different products..very bad experience with delhivery.i want to return this product please tell me the procedure..

P

Pradeepbigb

from Idukki, Kerala

Nov 21, 2017

Not interested

my cash pless refunding

D

Dr3sht Rye

from Shimla, Himachal Pradesh

Nov 28, 2017

I had ordered from club factory and it has reached delhi but it has been above 7 days my order is still in delhi and when i call customer care representatives they dont receive the call, its always saying please wait as our customer representative is busy. Its been nearly 4 days that i have continously been calling delhivery customer care number.

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Website: www.delhivery.com

I had given an order (Order no:[protected]) in paytm. On 28/10/2017 i received one message from im-dlhvry that my order is out for delivery. I waited till 30/10/2017 but no one contacted me. They simpley updated satus as consignee not available. Then i searched in internet and found kakinada delhivery office phone number. When i called them, they are saying that my order is went to wrong place, if they sent that order to kakinada, they will deliver it. I noticed the same thing to delhivery customer care by email. They said that my order will reach to my address in 24hrs. But not received. Again yesterday i received one message that my order is out for delivery but till now no one is contacted me and my order is not recived. Its very urgent order. But they are playing with me. This is the second time i am facing problem with this courier service

Delhivery customer support has been notified about the posted complaint.

Nov 04, 2017

Updated by Veera raghava Awb number[protected]

Nov 21, 2017

Amanraj186's response Our Bluetooth is damage

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J

Jambu Jain

from Hosur, Tamil Nadu

Nov 16, 2017

Sending wrong

A

Amanraj186

from Lala, Assam

Nov 23, 2017

I am buy a Bluetooth from delevery .com . But Bluetooth is not work properly as like me .and the other thing of Bluetooth is damage is our power button is not work properly it is damage thank you for your peace

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Address: Patna, Bihar, 804453

Website: www.mi.com/in

I purchase redmi mobile through redmi web site of rs 10999 on 05 oct 2017 company dispatch my product 08 oct 2017 though delhivery courior company his tracking id display shipment reached at patna hub 10 oct 2017 but couriour company does not ship my shipment on destination address.
Redmi order id [protected]
Delhivery tracking id[protected]

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N

Nisar Ahamad

from Lucknow, Uttar Pradesh

Nov 15, 2017

No any courier boy contact to me for my deliver.but message is show your product is out for delivery please keep the cash.on these time status is shown on my product is returned.I call customer care many time but not any response.Its fake...Fake...Any person can order your product in these site.forget that your deliver is reached to you.

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