Delhivery — Status delivered but package is not yet delivered

I sent a package to my friend few days ago however because of wrong phone number, the package delivery kept rescheduling. I have been requesting for a phone number updation since 11th September but no action has been taken.

Today the status suddenly changed to delivered but my friend didn't receive any calls or messages. Also she did not receive her parcel.

This is very improper from your side as the package contained something really important .
But because of your late response and wrong delivery, now the package can't be located by me.

Kindly see to it urgently and get it delivered to the right person address as soon as possible.

Package link

https://appdelhivery.page.link/yTn3C89t3CAVswF46