Delhivery — Subject: Urgent Complaint Regarding Undelivered Parcel (Tracking Number: NB[protected]

Nikhil15079

from Tohana, Haryana

Mar 9, 2024

Address: CHANDIGARH ROAD TOHANA

Dear Delhivery Customer Service Representative,

I hope this message finds you well. I am writing to express my concern regarding a recent shipment with the tracking number [NB[protected]] that has not been delivered to me despite being marked as "out for delivery."

I have been eagerly awaiting the arrival of this parcel, and it is disappointing to see that it has not reached its destination as expected. I understand that unforeseen circumstances may arise during the delivery process; however, the lack o[censored]pdates or attempted deliveries is causing inconvenience and frustration.

I have diligently monitored the tracking status, which consistently shows the parcel as "out for delivery" but has not been delivered to the intended address. I have also checked for any attempted delivery notifications or contact from the courier service, but there have been none.

As the recipient, I have made necessary arrangements to ensure that I am available to receive the parcel during delivery hours. Given the urgency of the contents, it is crucial that the parcel is delivered promptly.

I kindly request your immediate attention to this matter and prompt resolution of the issue. Please provide me with an update on the status of the parcel and any necessary steps to ensure its successful delivery.

If there are any issues or challenges preventing the delivery, I would appreciate transparency and clear communication regarding the situation. Additionally, I would like to explore any available options to expedite the delivery process and prevent further delays.

I value your commitment to customer satisfaction and trust that you will address this matter with the utmost urgency and professionalism. Your assistance in resolving this issue promptly is greatly appreciated.

Thank you for your attention to this matter. I look forward to your prompt response and resolution.

Sincerely,
NIKHIL JAIN
[protected]

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Comments

jhoney12

May 1, 2024

I am writing to express my urgent concern regarding an undelivered parcel handled by Delhivery. Despite utilizing the Parcel Tracking service provided by Trace Shipments (https://traceshipments.com/), I have encountered difficulties in monitoring the status of my package. Trace Shipments has been instrumental in simplifying the parcel tracking process for various courier companies. However, in this instance, my parcel with Delhivery remains undelivered, and I have not received any updates regarding its whereabouts. As a valued customer, I urge Delhivery to address this issue promptly and provide a resolution. Your attention to this matter is greatly appreciated.