I ordered a parcel on 2nd August whose delivery date was 11th August, 9 days after the order date which is slow. Anyhow I didn't get the parcel on 11th. Today on 13 th I got a call from your delivery boy that the parcel will be delivered some 5 Kms away because of some address confusion, to which I replied that the company should have called me if they had a confusion. The courier boy was rude and unhelpful in providing me the solution. I am complaining about the srinagar branch and the untrained courier boy who was unprofessional. He said his name is Waqar Hazari and his phone no.[protected] . I further want my parcel which is already 2 days late.My parcel id AWB [protected]
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