Delhivery — There is no tracking report of my order

Hi, my Name is Saurav, my product to be delivered with DELHIVERY from Pune to Kolkata. From more than last 24hours, my tracking status is only showing, pickup pending, I want to know where is my order? What's going on? Please help me, that's not expected from DELHIVERY like company, I am really worried about this. I created complaints several times but there is no reply from them.