Delhivery — Unnecessary delay in delivery due to wrong route chosen

Address:

Gurugram

My urgently needed parcel was shipped on 30th September from Bilaspur to Fatehabad having the tracking ID [protected]. It was unnecessarily sent to Ranchi from Bilaspur and then it returned from Bilaspur to Ranchi. This process took more than 5 days. After so many days it was sent to desired route. Still it is not delivered to the destination. I am waiting for the parcel from last 10 days as it was extremely urgent to me and on 10th October i have pre scheduled international flight. Now I will not be able to accept the parcel. Please take a legal action against them.