Delhivery — Urgent complaint: parcel not delivered awb #[protected]

Dear Delhivery Team,

I am writing to raise a serious concern regarding my parcel with AWB #[protected]. According to your tracking system, the shipment is marked as "In-Transit" with a note that the delivery executive was unable to reach me in Jalandhar. However, my delivery address is clearly mentioned as:

Quarter No. 488/D, Type 2,
Rail Coach Factory,
Kapurthala

Despite this, the parcel is still stuck at your Jalandhar warehouse, which makes no sense. This is causing me great inconvenience.

I need this parcel urgently, as I will be going out of station tomorrow, and the package contains essential items I must carry. I request you to deliver this parcel tomorrow before 11:30 AM without fail. If it is not delivered by that time, I will have no option but to refuse it, and the responsibility for the failed delivery will rest entirely with your team.

This experience has been extremely disappointing, and I hope you will take immediate corrective action and ensure prompt delivery.

Please confirm delivery arrangements at the earliest. Delivery Address: Quarter No. 488/D, Type 2, Rail Coach Factory, Kapurthala