Delhivery — Very rude staff at Delhivery Lawngtlai

Address:

LAWNGTLAI MIZORAM

Through this email, I would humbly like to bring to the knowledge of the authorities of the highly esteemed courier service in Bharat – Delhivery, about the crude and surly behavior of the Delhivery agent at Lawngtlai, Mizoram who goes by the name – R.Laldingngheti.

This email is long overdue, but due to my own goodwill and the welfare of the mentioned agent, I had refrain from writing it so. However, it is high time now, as the populace of Lawngtlai has had enough of her churlish behavior towards customers, especially to those who went to the establishment to collect their parcels themselves, as they (Delhivery Lawngtlai) cannot deliver any item bigger than 2X3 ft in dimensions, which is also quite unusual and unseemly in and of itself, seeing how Delhivery being one of the biggest courier service in Bharat. This can be attributed to the fact that all the delivery agents they have are delivering via motorbikes and not scooters as it is done in other places in Mizoram such as Aizawl, Lunglei, etc. This issue also needs addressing.

Going back to the point, the agent at Lawngtlai seems like she has no sense of duty towards customers and no loyalty towards the company itself and what it stands for. This, to me, is a big indicator of incompetence and arrogance of the said agent. It is extremely hard to resolve at issue with her as she is aggressive at any turn of conversation.

Therefore, I sincerely implore Delhivery authorities to reprimand this agent and take serious steps in providing the customers the service that Delhivery actually provides; not this crude and untoward behavior of the said agent.


Thank you very much.