Delhivery — Weight fraud

Address:

Jaipur

The brand ovecharges the shiopper after delivery. I shipped a box weighing 500 gms from jaipur to multiple parts of the city. Not only did the boxes arrive damaged, 2 days after delivery my account balance with their website suddenly says i owe them 7000 rs and all my products are calculated at a weight of 10kgs, which they did not inform me o[censored]ntil many days after my first 8 deliveries.
Moreover there is no customer service you can reach out to if you have a problem, you just drop them an email and wait for them to respond with vague templatised messages

The first time i placed a pick up order, it was delayed by 3 days because the local office said their boys are new and keep switching their phones off, so they have no control over their people. I aksed how i could trust them with my shipment and all their representative could say was, please drop an email

Everyone should avoid this service like the plague