[Resolved] Delhivery — wrong material received

MP Mahesh Pathak

from Varanasi, Uttar Pradesh

Address:	Green seating collection Pvt ltd plot no-93A sector- 6 IMT Manesar, Gurgaon, Haryana, 122050
Website:	I had place the order Casio - Touch Solar Watch - with Bluetooth amount RS 1799 . But i have receiv

I had place the order casio - touch solar
Watch - with bluetooth amount rs 1800. But i have received other item wich is very dirty and this item already used by some one but the company is same item dispatch to me had received the item and just open but in side the box other item which is available is market rs 100 only.
I had uploaded images which is received item so i never trust and never suggest any one
So i requistin to you kindly contact and refund my money as soon as possible

+1 photos

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Dec 4, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Oct 18, 2019

Delhivery Customer Care's response Hi,

We are sorry to learn about your experience. We being a Logistic partner of your merchant do not have the scope of determining product quality. Please share us your AWB number, so that we can identify the merchant and help you in resolving this issue at the earliest.

Thanks & Regards,
Team Delhivery