Delhivery — Wrong parcel delivered

Awb #[protected], my parcel was supposed to be delivered on 3rd finally after a fake remark and much delay a parcel was delivered to my address. Later i found out that it was tampered as in mt awb n details were taped on the parcel with a different receiver details underneath. Now after much enquiry it has come to fore that the delivery center at srinagar has messed up and delivered the parcel erroneously to the wrong person which is a totally false claim because my address has been taped on it which is a deliberate attempt and not just error. Also they claim that the said person is not returning the parcel because its a high value one and their own was dirt cheap. Kindly look into this scam and stealing.