[Resolved] Delhivery — wrong product delivered

Sreekuttyjithin

from Mudigere, Karnataka

Address:	Surat, Gujarat, 560058
Website:	veerzara.in

I did not order anything from fashion hub but i was delivered the wrong product. It was a peice of cloth. I had paid Rs. 755 in the mode COD. When placed a return request to the seller there was no response on their site. The email id to contact the seller is bouncing back. There is no customer care number alsoPlease take the product back to the seller.
Awb[protected] order 13366 process the refund

Was this information helpful?

No (0)

Yes (0)

Jan 3, 2019

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2018

Delhivery Customer Care's response Hi,

We are sorry for the inconvenience caused. We being logistic partner to your merchant, do not have the scope of returning/refunding. However, we have escalated the issue with your merchant and we have been assured that they will connect with you to resolve the issue.

Thanks & Regards,
Team Delhivery

Nov 29, 2018

Updated by Sreekuttyjithin Being the delivery partner you will definitely have the contact number and address of seller. Please share the same with me. Awb[protected]

Verified Support

Dec 01, 2018

Delhivery Customer Care's response Hi,

Please connect with your merchant on [protected].

Thanks & Regards,
Team Delhivery

Dec 05, 2018

Updated by Sreekuttyjithin Cannot find the contact number as it is protected. Please make it visible

Related Delhivery reviews

View all 3746 Delhivery Reviews

Comments

T Vinoth

from Dindigul, Tamil Nadu

I will buy one mobile.The seller that provide a fake product.i want to return my order. So please return my order.i am order delivery.com.

Order no :1801547

Vinoth