[Resolved] Delhivery — Wrong product delivery

Sreeja Abhiunni

Address:

no address mention in courier box but situated in delhi

I AM SREEJA FROM NEYYATTINKARA THIRUVANATHAPURAM I ORDER A 4 G VIVA (NEW LAUNCH ) FROM PRETECH INDUSTRY BUT THIS COMPANY SEND ME A SMALL KEY PAD MOBILE AND ONE SET RUMMY CARD .KINDLY TAKE ACTION ABOUT THIS COMPANY BECAUSE NO ANY PERSON CHEETING FROM THIS COMPANY THIS COMPANY RECEIVED 3000 R S (Three thousand rupees) from me . please kindly return my cash from this company

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Aug 6, 2021

Complaint marked as Resolved

Delhivery customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2020

Delhivery Customer Care's response Hi, we understand your concern. Delhivery being a logistic partner of your merchant, does not have the scope to determine the product quality. Hence we request you to contact the merchant for replacement/refund related issue.