[Resolved]  Dell — DELL DEEPAVALI OFFER

Address:

Thiruvananthapuram, Kerala

Sir I have purchased one DELL laptop (Model No: Dell Inspiron 3542 15-8/1TB/2 GB/ Windows 8.1 HJ4X812) on 23 Oct, 2014 vide invoice No. IMC8B6171\14-15 from Trivandrum exclusive showroom. The registration for extension of warranty and Deepavali discount coupon was done at your office on the same day. It is intimated that till date the intimation for payment of additional money for warranty extension is not received. I quote the mail received from your office Quote "Dear Customer, thank you for registering for- Celebrate Dell Se- offer. You will receive an email /sms from our end within 7 working days on the status of your submission and further action . We hank you for your cooperation " unquote. The matter was dicussed on telephone at your office on 30 Oct 14. I was told to wait and will do needful. It is brought to your notice that till date no information is received, AND ALSO REGRET TO SAY THAT NO INTIMATION IS RECEIVED FOR MY EARLIER MAIL You are requested to expedite and intimate on priority. Thanking you