[Resolved]  Dell — Improper Service Provider

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello, I own a Dell Latitude E5420 laptop.It's warranty period is over due 3 years back. I was facing issues while starting it ON. I was getting fan sound when power button was pressed and it off autometically 2-3 second without any display. I concerned the issues with below dell service centre. "LappyTech laptop Service center B-9, Ocean Plaza, Sec.-18, NOIDA, 201301 Tel:[protected], +91-[protected], [protected]" They analyzed the issue and after a week stated that Motherboard of the laptop has to be changed. I cant afford as much invest on this time. Only just startup problem he stated to me motherboard problem. So I Wasnt agree. This kind of service is not expected from such an renowned Company, whose Laptops are considered to be best. On the other hand the person sitting at the centre was not polite.My only concern is the problem was not detected properly. Please raise this to above service centre and please make sure anyone laptop gets serviced properly. Please its a request to take action against it.