Dell India — bad service of dell laptops after sale and making lies promises on sale riding accessories while packing products

Address:

110080

I have buy a new laptop 3568 model from dell showroom at nehru place vendor name is LAPCOM PERIPHERALS PVT LTD, and they provide me some assoesries with laptop and also quote that mcafe antivirus for 4 users and packed all the things but when i unpackage the box wo do not found any antivirus keys or cd's into the box nor in bag provided with laptop, i have called to showroom but they hv losed their shop, next morning i hv again called and said them the things happened but the guy told me that we can not help you now bcz we hv provided u all the things. I requested him to provide me even a single user key but he denied, this is totally redicules services provided by dell after sale. Therefore i request kindly take necessary action against them. I dont want any keys or any antivirus from them but want that they have to support their customers even before and after sale. If they sale product to any one they hv to help if customer faceing any kind of issue related to them.