Dell India — Battery replacement of dell alienware 15

Address:	Thane, Maharashtra, 401203
Website:	www.dell.com/IN

I had purchased dell alienware 15 from virar dealer, and now since 3 months my battery is not getting charged as the same has stopped functioning. I need to connect power adaptor and work. Its been since 3 months i have been asking for battery replacement and everytime i call customer care, i get the same repeated answer that we don't have battery we have ordered the same. Its been 3 month now, but we have not got any phone calls or any mails from dell. I am facing a very very worst after sales service.