ADVERTISEMENT

[Resolved]  Dell India — Case no[protected]

I have purchased this laptop last year in July till now 3 times part change and 2 times software issues occur. Recently I am facing microphone issues and slow speed. My case no 11801715 and issue still not resolved after many time remote access taken and lot of time spend by technician . I am very disappointed with your service and product.

Since I have purchased this laptop it has not worked properly even a single time, support service is pathetic from Dell side. In future I am not going to purchase even a single thing from Dell side and I am suggesting everyone to not purchase any thing belongs from Dell.

I am struggling, suffering, agitating every day
Was this information helpful?
No (0)
Yes (2)
Jul 31, 2021
Complaint marked as Resolved 
I have purchase this Laptop Vostro 3590 in July 2020 till now 3 times part change (Screen, Battery, camera) and 2 times software issue occur. Recently i am facing microphone issue and slow and hanging issue . My case no 11801715 and issue still not resolved after many time remote access taken and lot of time spend by technician . I am very disappointment with dell sevice and Product. Since i have purchased this laptop it has not work properly even a single time support service is pathetic from Dell side. In future I am not going to purchase even a single thing from Dell side and I am suggesting everyone to not purchase any thing belongs from Dell. I am sturggling, suffering agitating every day.
Jul 31, 2021
Updated by Anmol2011
still not resolved
Jul 31, 2021
Updated by Anmol2011
mic still not working
Complaint comments 
Share
Tweet

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    Customer Care Service
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    28%
    Complaints
    2728
    Pending
    0
    Resolved
    746
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View Full Information
    ADVERTISEMENT