Dell India — Company not providing with a permanent fix for laptop

I own a Dell XPS 15 and I bought the laptop in 2019. I have had to replace the motherboard on my laptop five times within a span of two years. After the repetitive nature of the faults that arise at certain time intervals in the motherboard, the company keeps on delivering a temporary fix by replacing with not even new, but instead refurbished motherboards which keep on failing after an average of 5-6 months. All I demand is to get the laptop diagnosed, not just blindly keep changing the motherboard and replace it with a new one instead of a refurbished part.
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Hey, we never intend our users to go through such an experience. Request you to reach out to our support team Dell Cares via Twitter DM. Rest assured, they will certainly assist you with your concern.

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