Dell India — complaining about poor performance of laptop bought few days back

Address:

West Tripura, Tripura

I have bought dell laptop 1 month back. It does not run properly. It is slow as hell. It has 2 gb graphics, old pc games run slowly, sometimes stops working. A lot of times the screen froze and didn't respond to any keyboard or mouse actions. That time i have to open the battery and again restart the laptop. It even stops working while copying items from my mobile using a datacable. Once i was running a c program, again it stopped working, again the screen froze, i had to open the battery once again. I had to open the battery a lot of times within few days. I took my laptop back to the retailer, they said to take it to the service centre. That day the service centre was closed. I had to come back with the laptop. Now i have to complete some important assignments, but i just can't it to the service centre now. But i m facing problems again. Im really fed up with this laptop and the dell company. How can such well reputed company can manfacture such cheap products, it was not cheap for me. I had to pay 41k for this device. I will be forced to take legit actions if dell organisation doesn't take suitable action regarding this.