Dell India — complaint about dell alienware no response

Address:	Thane, Maharashtra, 401107
Website:	dell

Purchased a dell alienware15 r3 laptop and had registered for the offer of bagpack on 21st march, 2018 uploading invoice and all the necessary documents asked in the website and the website, it stated we will be getting the confirmation by 7-10 working days maximum. Spoken to mr. Amreen salam and ms. Seema sadiya, have not been validating my service tag since 22 days. I had already sent the invoice on 21st march. Kept calling and asking for response since monday 2nd april had been saying will get getting the confirmation mail till the end of the day, didn't get it said till friday still didn't get it then sat saturday afternoon 12:30 still didn't get it said monday still didn't get it now tuesday i called saying two days more! What kind of pathetic service is dell providing! Are dell guys sleeping in the office?! Why do they claim false offers when you have no intention to even give it to consumers! Selling such expensive laptops it's a shame how pathetic service they people provide. No wonder our beautiful country india lags behind providing services since these kind of pathetic services are provided by employees of dell! Horrible experience from dell! Conning people to buy their laptops from offers then make them running around by calling the service centres and not providing response! Most pathetic and con employees in dell!