Dell India — Complaint aginst dell excutive store kotkapura tin no [protected]

Address:	Faridkot, Punjab, 151204
Website:	www.consumercomplaints.in/new_complaint

DearSir it the information agents the DELL EXCLUSIVE STORE The owner of MR.AMIT GOYAL and his staff misguide to your product DELL TABLET (service tag no. 2B4YW22, DP/N 04W6XH) It is the EMI no. is [protected]. Sir i buy your product on date 02/12/2015.but i want your dealer about that type of device witch are use mobile as well as tablet with connected with keypad.when i was buy your company product his detail mention above so Mr Amit said to me that the all the facility are available in this device.. but it's n't. when i reach at home with this device they had not accept any keypad and OTG cable... i came back to the store on date 04/12/2015 and told him that that's not working.. but they said me that it's not our problem.. they give me customer care no.. and a person mob no. name is Mr. Suresh (mob no. [protected]). i talk with Mr suresh about this problem then he said to me directly it's not tablet you can use this product like a phone keypad and OTG cable will not accept by this device.. After all that i was totally shocked about know of that. Mr suresh said to me that you reach on the dell showroom i will talk with Mr. Amit goyel. after talking with Mr Amit he not talk with me.. i called him back he can not receive my call. Mr Amit said to me that that peace will not be changeable and not be refundable . i told him it's not use in me so please take it and sale it. but he is not cooperate with me.At last please check this mail and revert as soon as possible . i wish to only that please change my product according to my facility. regards.. Vikram chand mob no is. [protected]. city kotkapura distt faridkot 151204