Dell India — Complaint ID[protected]

Address:Dashrath Complex, Mevalal Ki Bagia Naini

The display was broken, the complaint was lodged on 26.11.2021. The dell team told us that the parts will be replaced in a week. After waiting that long we were told to wait further. On 11.12.2021 the dell team told that the return/replacement request has been taken and the fresh laptop will be delivered on the billing address by 19th.

Today the team is asking for next 30-45 days to supply the replacement machine.

Please help us by taking this up.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

We understand you're unhappy about the experience and will ensure this is worked upon to render better service. Please write to our support team, Dell Cares, on Twitter via a DM regarding the same. Rest assured, they will take this ahead.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information