Dell India — complaint regarding customer service given by dealer and promised product not delivered

Address:

Thane, Maharashtra

I have purchased dell laptop on 1st may 2017, from h2o systems kalyan west and by paying 1000rs extra was promised to get home delivery of printer within 21days yet i have not recieved printer till 16th oct 2017. The customer service provided was pathetic everytime the salesperson ashish ([protected]) was very rude, in our recent conversation, i called to check the status of printer ashish said not to call here again and can complain where every i want to, he was very arrogant, he has no manners.
Whenevery asked for manager on phone was told he was not available.
As informed by dealer i called dell customer care and they told me that the payment of the printer is not made by the dealer.