Dell India — Dell 3537 hard drive crashed within 2 years due to inferior quality

Address:	Lucknow, Uttar Pradesh, 226001
Website:	www.dell.co.in

Hi, i have put this complaint on here as i couldn't find any better place.
I bought a new dell laptop in 2014 with i5 processor, 2gb graphics, 1tb hdd etc.
But it started lagging recently then suddenly 1 day it just crashed.
On getting checked i was told hard drive crashed beyond recovery. I lost all my data including recovery drives, os etc. On contacting dell i was told as the 1 year warranty expired i would have to pay for the repairs that would be over 5000.
My only question why should i have to pay for the inferior hardware used by dell on the systems we paid over 50k to get.
Honestly i am just disappointed with dell and i think i would never ever get a dell myself or suggest anyone.
Shashank