Dell India — dell inspiron 13, 7348 2 in 1 laptop

Address:Hyderabad, Telangana, 500079
Website:www.dell.com

I have purchased one "Dell Inspiron 13, 7348 2 in 1 Laptop", from *GNG Electronics Pvt. Ltd*, Chennai, India (Invoice images attached), on 17th August, 2015. Along with the laptop I have purchased *Two (02) Years extended warranty (after the One (01) year system warranty) for Rs.2999/- . As My laptop developed on system keyboard problem(Some of the keys stopped responding) on 03rd July, 2018, I have raised a complaint the next day (04th July) "on phone" with Dell Service at Bangalore (Phonetic complaint). They said the warranty got expired on 03rd July. But I argued that since I had purchased it on 17th August, it should live till 16th August. They asked for an image of invoices by email & I did suit. They said since the invoices I sent have "NO Stamp OR Seal" they don't oblige. But these are the invoices I have received, but they declined to support me. Even as I sent an email to the supplier (GNG Electronics..) but they don't respond. Please help me.
+3 photos
Was this information helpful?
No (0)
Yes (0)
Dell India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Dell India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    26%
    Complaints
    3043
    Pending
    0
    Resolved
    773
    Dell India Phone
    +91 80 2506 8026
    Dell India Address
    No. 12/1 & 12/1 A, Ground Floor, Divyashree Greens, Old Airport Road, Inner Ring Road, Domlur Layout, Bangalore, Kolkata, West Bengal, India - 560071
    View all Dell India contact information