Dell India — Dell inspiron 23

Address:	400016
Website:	www.dell.com

1. I have a dell inspiron 23
2. My express service code is [protected].
3. Dell persuaded me to pay extra and purchase an extended three year warranty, which expires in jan 2018.
4. Now my computer is not working and has shut down totally.
5. When i called dell tech support a certain mr. Ali asgar spoke to me and told me that dell would not send a technician despite the computer being under warranty.
6. Further, i was told that most customers resolve these problems on their own and hence i should learn trouble-shooting myself and not call dell.
I am still waiting for a dell technician.