Dell India — dell inspiron 5559 (129, gr 72)/heating booting supportassist apps issue and ms office within 6 month/customer care disconnected the call

Address:

Chennai, Tamil Nadu, 600037

Hi dell,
I came to this point because one of your lady support expert 'bano' from dell support disconnected the call and forget that thing which should be maintained by a customer support. She was talking like frustrated lady... Really i am saying by god.. You can go ahead and check the recording... I purchase dell laptop for my comfort... Not to talk with you guys for this # issue.. If i paid then you have to provide service... These are the issue im facing since i purchase. Even initially i was having issue with frequent boot.. So one of your executive came and changed the back pannel and battery.. So within this 6 month so many issue i faced and for this if im calling to customer care and they are disconnecting the call and behaving like rude.. Please take action on bano... And i want my issue to be resolved as soon as possible. If not possible please take my laptop and send a new peace.
Purchase date — 23 july 2017,
1. System is taking too much of time to start,
2. Support assist apps shows the old warranty,
3. Heating issue,
4. Getting shutdown automatically,
5. Apps are not responding,
6. Ms office is not working.

Shahid anwar
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