This is a really pathetic service ever by any computer making company. That too a reputated company like Dell started by Mr Michael Dell. This is not the kind of things I have had expected. The laptop I had purchased it in February 2019. Since then it has been giving number of issues right from important parts such as the motherboard, hinges, camera and also some burning cables. Also the stupid onsite engineers which they send are the reason behind the degradation of this laptop. It was a VERY GOOD product intially. But all those stupid engineers destroyed it. I want never recommend Dell to any of my friends and relatives. It is a pathetic brand for laptops. Even after multiple service requests my laptop stays unrepaired. I have reached the pinnacle of my patience and can't really bare more. Requested for a refund they are asking me for a 2 year old invoice which I am not having as of now I am trying to retrieve it so that I will get the refund or replacement or and get out of this ###.
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