Dell India — Dell Inspiron

Address:	New Delhi, Delhi, 110068
Website:	www.dell.com/in/p/?c=in&l=en&s=dhs&cs=indhs1

I have purchased dell laptop Inspiron 3148. Service Tag: FKQKH52 in the last week of November from croma store in delhi. but since then i have been facing problems. I feel like i have done blunder by purchasing dell laptop.

1. Letter '' I "" key is coming out.
2. Charger is not working properly . it show same error msg every time.

when i called customer service team, they said they cant help me with the Key problem, but will fix the charger issue, then he updated BIOS and said this will take care of that problem but that hasn't done anything both the problems are there. I went to Service center Nehru Place they ask me to leave the laptop there for 3 days & then they will check it. why i have to wait & also they said they cant do anything for this.

I am looking forward for help or else i will walk up to Consumer Court.