Dell India — Dell Inspiron - service tag 4NL74W3

Address:

Gokool shrishti CHSL, Sarangpuri, Shahapur, Maharashtra 431601

I had purchased laptop from Croma, Oberoi Mall, Mumbai on 26.06.2023 and within 15 days the screen started flickering. During online support, Dell informed me that there is damage to the screen and the same is not covered under warranty. I clarified that there is no visible external damage to the laptop which Dell technician can check and hence it is a defective product. Since Dell didn't agree to my clarification, I remitted Rs 7021/- on 19.07.2023 and there is repeated delay in home visit of Dell technician.
I am very disappointed with Dell product and now delayed service.
Regards.
G K Rao
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