Dell India — Dell laptop replacement

Address:	New Delhi, Delhi, 110044
Website:	www.dell.com

I am a customer of Dell from last 2 months.

I am very disappointed for your service and product quality. I was purchased a Dell Vostro 15 3558 on 23/09/2016 but unfortunately issue start after 1 month, firstly start adaptor issue but engineer say that motherboard and adaptor was create problem and repaired by him, I try to so many time calling to dell support for new motherboard because this a third motherboard, and after install motherboard another problem was create with Bluetooth and then WIFI and after again complaint register with dell support and now WIFI card replace (wifi card antenna was broke by engineer) and another engineer says that required upper top replace then upper top change but next day Webcam issue start and now engineer say that webcam will changed.

I am hopeless in this situation.

I will be go to legal procedure for replace the laptop.

I am mentally harassed due to dell service.

Laptop was purchased for some official work but my work was interrupted so many time and part is also refurnished hence no warranty and even no future of my laptop.

I am going to consumer forum for replacement of laptop, I am totally disappointed with this service and product.

I have so many times called to dell support.(Abhishek, Sita devi, Shaurav sharma, Kunal, darshan, and also supervisor).

So kindly request to that please replace my laptop otherwise I will go to legal procedure.

This is a humble request because I am mentally depressed.