Dell India — Dell laptop replacement due to display failure

Dell India — Dell laptop replacement due to display failure

R R!SH!N PRASANTH Feb 25, 2022 Mar 30, 2022 This thread was updated on Mar 30, 2022

I brought a new dell g15 ryzen edition laptop and it turn out that the display have a bleeding issue and i complaint it to dell about my concern and they offered a replacement to my laptop.Now it been a month and there is no response from them.i try to contact them through mail no reply at all.im very concerned about my situation i cant even use my new laptop Was this information helpful? No (0) Yes (0)

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Dell India

Feb 28, 2022

We regret to know this, Rishin. Our customer support team Dell Cares will help you out. Please reach out to them via Twitter DM so that they can look into it and assist you further.

R!SH!N PRASANTH's [Complaint's author] reply, Mar 30, 2022

Still there is nothing why? It's been a month again

Dell India

Mar 30, 2022

Hi Rishin, we understand your disappointment and are here to help you. As requested earlier, please initiate a DM with our support team @DellCares on Twitter elaborating the same so that they can assist you better on priority.