Dell India — dell vostro 15 3568 (z553505uin9) laptop imei/serial 109rwj2

Laptop is purchased for my daughter's education purpose, studying at indian institute of journalism &new media, opp. B. G. S international residential school, near nityananda nagar, kumalgudu, bangalore-50060. But right from begininh, head phone is not working. Now keyboard is not functioning. She is suffering s lot because she could not sumit her day to assignment in time.