Dell India — Faulty Product with unresolved service (Dell Incident # 43430783 | Service tag # 2XZP943)

Hi Team,

i purchased new laptop on 23th of July 2020. After 2 weeks it stopped working. I called the service center they asked to trouble shoot multiple time but no fix. They promised me for laptop replacement and since then till now i am waiting for the same . Whenever i call they tell me that it is in transits and after that no updates. Iam jobless since july because of no laptop. they are not even giving me spare laptop to use or other service as well.
below are my details for complain register with dell but no use.
Dell Incident # 43430783 | Service tag # 2XZP943)
Case Number[protected]

Request you to please look into it ASAP to get this issue fix,