Dell India — Hardware issue - Company not supporting

I am facing an hardware issue with my Dell laptop and it's under warranty period. Dell support team is not agreeing that this is a hardware issue and forcing me to upgrade software again and again. I have followed the suggested steps multiple times but the issue is not resolved. But still they are not interested in sending someone who can investigate physically. As per them all the issues can be resolved remotely even If it's and hardware issue.

Please help me in getting the solution for this problem.
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Hi Madhur, we regret this experience. Kindly reach out to your nearest Dell Carry-In Service Center to get this resolved. You can get the details of your nearest center, please click on http://bit.ly/Dell_CarryInServiceLocator.

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