Dell India — I am complaining about laptop

Address:

DELL INDIA CARE

I purchased a Dell NB 5567 i3/4/1/15"W10 Gry - Serial No .67N1ZL2 - HSN Code - 8471 /MFG Yr 2017 from Lulu Connect, Edappally, Cochin on 17/12/2017 with extended Warranty for 2 years . ref Invoice No. 49/103732
for Rs. 40, 818/-

Within months it started to show complaints on Switch Key, the Key Pad, then Board, etc etc . All these were in the Warranty Period . All these parts were replaced too . Now for the past one month It was with a service agent and he told the Board is gone again.

I am very SORRY to say that during the past 4 YEARS I was not able to use the laptop for not more than 125 days .

I hope you can trace the service history from your end .

Any way I have been given advice to approach CONSUMER COURT for damages . Before that I am raising this complaint, in the hope that I wont be forced to go in that route.

kindly look into it and do the needful