[Resolved]  Dell India — Inspiron 3501 Power Off Suddenly Screen turns blue

Dell Service Tag: 4HMZ7F3, Case Number :[protected]



Manik Kashyap here

My laptop is auto shutdown in between 1-2 days while working on the laptop. Some its got blue screen for 2 to 3 minutes And Overheating.
My laptop issue is disturbing me for near about 1 and a half month. I contacted Dell support near about 5 times every time they take my 1 hour and never gives me a propar solution. Every time your executive updates some drivers and told to observe it for 2 days and they will call you in 1-2 days but i cannot received any call from any of the technical support team representative. I also done OS recovery that is said by one of the representative of Dell. But no issue resolved.
I am irritated. I am a student I purchased it for my study purpose my online classes are missed by that issue.
So pls help me in this its only 4 months I purchased it.

Manik Kashyap
Contact No:[protected]
Gmail Id: [protected]
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Jan 28, 2022
Complaint marked as Resolved 
My issue is not solved. I can't receive any email or any contact from other means of communication.Dell is a worst company i ever seen. They mark my complaint as resolved without contacting me and solving my issue.
Complaint comments 


We are disappointed to read this, Manik. We have shared your details with the relevant team. Rest assured they will assist you shortly.

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