[Resolved]  Dell India — Inspiron 3501 Power Off Suddenly Screen turns blue

Dell Service Tag: 4HMZ7F3, Case Number :[protected]

Hlo

Sir/Mam

Manik Kashyap here

My laptop is auto shutdown in between 1-2 days while working on the laptop. Some its got blue screen for 2 to 3 minutes And Overheating.
My laptop issue is disturbing me for near about 1 and a half month. I contacted Dell support near about 5 times every time they take my 1 hour and never gives me a propar solution. Every time your executive updates some drivers and told to observe it for 2 days and they will call you in 1-2 days but i cannot received any call from any of the technical support team representative. I also done OS recovery that is said by one of the representative of Dell. But no issue resolved.
I am irritated. I am a student I purchased it for my study purpose my online classes are missed by that issue.
So pls help me in this its only 4 months I purchased it.

Manik Kashyap
Contact No:[protected]
Gmail Id: [protected]@gmail.com