Dell India — inspiron 5578 laptop

hershkotecha

from Kolkata, West Bengal

Address:	Bangalore, Karnataka
Website:	www.compuindia.com

I purchased an inspiron 5578 laptop from dell's online website in december 2017. Within 3 months there was a hard disk failure and i had to go through the tedious process of reinstalling all my software and data. A refurbished hdd was installed. This hdd has failed again in june 2018 within 6 months. Dell refuses to replace the hdd with a new hdd inspite of escalating the issue and they are extremely rude about it.

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Dell India customer support has been notified about the posted complaint.