Dell India — inspiron service tag: 1dzw4f2express service code:[protected]

Address:

Kolkata, West Bengal, 700053

This laptop only keeps buffering inspite of windows update. Dell technicians have wasted hours on this. We have completed all scans. Have reset the pc at least 8 times since the purchase since aug 2017. A few weeks ago it took 2 days while doing some self test. The system freezes constantly, takes long time to start and there is a constant lag. And to add insult to injury we were asked to make an additional payment for the software update. I have always used acer since the last 12 years and regret purchasing this brand. They should replace the defective product rather than wasting our time in doing endless and repetitive test